How St Agnes Hospital collects, uses, and protects your personal and health information.
Last updated: October 2026
St Agnes Hospital ("we", "us", "our") is committed to protecting the privacy of patients, visitors, and website users. This policy explains what information we collect through this website and how we handle it, in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial health-information laws.
We may collect information you provide directly through our forms, including your name, contact details (phone, email, WhatsApp), appointment preferences, and any information submitted with job applications such as your résumé and references. We may also collect limited technical information such as your IP address and browser type for security and analytics purposes.
We use your information to respond to appointment requests and enquiries, to process job applications, to communicate with you about our services, and to maintain the security and integrity of our website. We do not sell your personal information.
Any health-related information submitted through this website is treated as confidential and handled in line with our obligations as a health-care provider. Detailed clinical records are governed by our full patient privacy practices, available on request.
We may share information with staff and authorized service providers who help us operate the hospital and this website, and where required by law. All such parties are expected to protect your information to the same standard we do.
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. No online transmission is ever completely secure, and we cannot guarantee absolute security.
You may request access to the personal information we hold about you and ask that we correct it where it is inaccurate. To make a request, please contact us using the details on our Contact page.
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy or how your information is handled, please reach out through our Contact page.